On-call work?

Does anyone have thoughts on what to charge for on-call freelance work? I'm talking about website management, web design, CMS matters, booking platforms. Keeping an interactive website alive and running smoothly. What would you charge per month to be on-call to fix any issues that might crop up?

  • Hi Wailana. I am a web designer who offers just about all the things you mentioned above.

    So my minimum monthly fee is $25.00 and that is for a site that needs very little monthly work.

    You should figure what your hourly rate is and figure that into a standard update to help better gauge a monthly fee. For ex. my hourly rate for clients who do not keep me under retainer is $50 per hour, with a 1 hour minimum. So if a client needs at least 1 update per month, and you offer them a lower rate than the $50, they are more likely to sign up because they will be saving money.

    When deciding on a monthly cost for a new client, I first consider how many updates to the site's content will be needed per month and then add that on top of the $25.

    Also if you offer site backups, monitoring, etc... another added cost.

    If you charge your clients using an online invoice system, such as Stripe or PayPal you will also have to include that fee as well.

    When I finally come up with my cost, I offer my clients a $5 monthly discount if they enroll in my auto-pay system as incentive.

    Hope that helps a little.

  • Hi Wailana. I am a web designer who offers just about all the things you mentioned above.

    So my minimum monthly fee is $25.00 and that is for a site that needs very little monthly work.

    You should figure what your hourly rate is and figure that into a standard update to help better gauge a monthly fee. For ex. my hourly rate for clients who do not keep me under retainer is $50 per hour, with a 1 hour minimum. So if a client needs at least 1 update per month, and you offer them a lower rate than the $50, they are more likely to sign up because they will be saving money.

    When deciding on a monthly cost for a new client, I first consider how many updates to the site's content will be needed per month and then add that on top of the $25.

    Also if you offer site backups, monitoring, etc... another added cost.

    If you charge your clients using an online invoice system, such as Stripe or PayPal you will also have to include that fee as well.

    When I finally come up with my cost, I offer my clients a $5 monthly discount if they enroll in my auto-pay system as incentive.

    Hope that helps a little.