About us

Jobs at Freelancers Union

Who we are

Freelancers Union, a national non-profit organization, represents the needs and concerns of today's independent workforce through advocacy, information, and service. We offer health, life, disability, and dental insurance, as well as discounts and other resources, to freelancers, consultants, temps, part-timers, and the self-employed. We're passionate about our mission to improve working life for independent workers – a community representing 30% of the U.S. workforce – and we're the people behind all those insurance ads with the beehive that you see on the subway.

We offer an excellent benefits plan that includes health coverage, dental insurance, a 403(b) retirement plan, and TransitChecks. Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop.

Our Culture

Beyond our mission, we're also passionate about and proud of the culture and work environment we've created. We believe everyone has an important contribution to make toward achieving our goals, both through collaborative teamwork and independent initiative. The atmosphere here is loose, fun, and friendly.

Current Openings

  • Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We are seeking talented Blog Manager to build and extend our membership platform and the Freelancers Union website.

    Our projects include a community site for 300,000 members, a benefits shopping and enrollment platform, and a variety of advocacy and community building initiatives, including integrations with third party vendors.

    What You’d Have To Do:

    • Manage the editorial schedule for Freelancers Union’s blog:  Produce and solicit engaging, accurate and timely blog posts daily.
    • Develop strategies and plans to increase adoption and drive member interaction, including rewards and incentives program to identify and cultivate top contributors.
    • Brainstorm, plan and execute social media campaigns contributing to increased blog engagement.
    • Continuously harvest the best posts and discussions and convert them into support content such as knowledge base articles.
    • Choose subject matter and suitable form to express member feelings, experiences or ideas to narrate stories or events.
    • Stay up-to-date with current trends and news concerning Freelancers Union, its membership, labor and employment to become an authority on the subjects for which content is created.

    Experience and Skills You’d Need to Have:

    • Top flight writing and editing skills,
    • Experience with online community management and familiarity with best practices a plus.
    • Previous Experience in mission driven, social purpose or labor organization a plus or show us that you have such commitment.
    • Strong organizational and project management skills.
    • Superior attention to detail.
    • A keen eye for design and layout.
    • Minimum of 3 years of writing, web writing experience is desired.
    • Ability to edit a range of documents, correcting any grammatical, typographical, or compositional errors.
    • Familiarity with search engine optimization and best practices for website content.
    • Bachelors Degree in related field required.
    • A belief in something larger than yourself.

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close
  • DevOps/Systems Engineer

    Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.  

    Freelancers Union is looking for an experienced DevOps/Systems Engineer to develop and maintain the IT infrastructure of Freelancers Union and its subsidiaries.

    The position will require working closely with software architects as well as Python, Java, and SalesForce developers. The role requires knowledge in a diverse set of modern technologies and will include participation on a range of projects from community/social applications to political action. 

    What You’d Have To Do:

    • Maintain and develop infrastructure for several entities, including freelancersunion.org and several subsidiaries
    • Implement modular, scalable, automated, and reproducible infrastructure code using AWS Services as well as DevOps automation and configuration management tools.
    • Work with full server infrastructure stack to automate networking, security, provisioning, and configuration management.
    • Work on a team to take a project from research and requirements gathering all the way through to production deployment
    • Maintain and enhance current products and services
    • Participate in and contribute to architectural discussions and code reviews

    Responsibilities:

    • AWS Environment Automation                                       
    • Infrastructure Design and implementation                                
    • Streamline Deployment Processes                                 
    • Legacy Infrastructure Upgrading and Automation                  
    • AWS Infrastructure Maintenance                        

    Competencies/Skills:

    • Desire to automate systems and embrace a DevOps mindset
    • Able to align technology with the organizational goals and objectives
    • Able to work with business analysts to discuss and learn requirements
    • Able to foresee risks, and communicate appropriately
    • Understand the importance of building right-sized technology solutions
    • Must be customer focused and able to work in a collaborative environment
    • Must be capable of working in a fast-moving and agile environment
    • Must have strong communication skills
    • Must be self-motivated and proactive
    • Must have strong time management, prioritization and scheduling skills

    Experience:

    • 3+ years as systems Engineer in hybrid Linux and Windows environments
    • 1+ years demonstrated knowledge of DevOps automation tools for managing mid-sized Linux server farms
    • 1+ years experience with AWS services (EC2, CloudFormation, RDS, VPC, Elasticache, Route 53)
    • Strong programming/scripting abilities in Python and bash
    • Knowledge of security best practices
    • Thorough understanding of networking concepts – DNS, VPNs, routing, switching, packet filtering firewalls
    • Demonstrated experience deploying full web stacks using configuration management tools such as Puppet, SaltStack, Ansible, etc. We currently use Puppet, but
    • Database skills in a relational database (PostgresSQL, Oracle, MySQL, etc.)
    • Experience with deploying and troubleshooting the following technologies: apache, nginx, uwsgi, rabbitmq, redis, celery, jboss, supervisord, elasticsearch
    • Knowledge of Django a plus
    • Strong understanding of version control (GIT, SVN, Mercurial, etc.)
    • Ability to streamline deployment with packaging technologies (i.e. Hudson/Jenkins, Maven, etc.) is a plus
    • Agile development experience is a plus

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close
  • The Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen.  We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service.  We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities.  We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We’re seeking a talented Manager of Communications to work closely with the Executive Director. We’re expecting exceptional growth, driven by new ideas and initiatives.  This position requires someone who is collaborative, confident, and eager to move the mission of Freelancers Union forward.  Our new Manager of Executive Communications will develop and implement communications strategy, writing op-eds and briefing material, responding to media requests, preparing the Executive Director for interviews, pitching interviews, and working with the chief on day-to-day press and messaging.

    What You’d Have To Do:

    • Work directly with PR firm to evaluate and prioritize all incoming press opportunities, develop proactive pitches around new initiatives, op-eds, launchers, as well as develop relationships with key press beyond PR firm connections
    • Provide ED with background and talking points for press appearances
    • Monitor news and blog hits for mention of Freelancers Union or issues of importance for the organization.
    • Monitor, feed and care for social media accounts. Monitoring key areas of interest, Constantly evaluate new opportunities for outreach.
    • Work with PR firm to develop proactive pitches around new initiatives, op-eds, launchers, and other ED priorities.
    • Draft responses for email press interviews.
    • Work with internal teams to analyze how new initiatives fit into the overall frame and structure of the organization.
    • Draft talking points, gather background information, and otherwise prepare ED for speaking engagements.
    • Follow research of key macroeconomic, policy, political, and historical connections to the work and weave that into daily work.
    • Develop concept papers and presentations to communicate new strategies and early-stage initiations.
    • Develop project kick-off templates and measurable goals to ensure all key projects are in sync with ED vision.

    Experience and skills you’d need to have:

    • 7+ years in executive communications in a mission driven, social purpose or labor organization or demonstrated commitment in a different way.
    • Minimum Bachelors Degree in journalist or political science, history or other relatable field.
    • Top flight writing and editing skills, a keen eye for design and layout.
    • Previous Experience
    • Excellent project manager and collaborator, who can take ideas and develop work plans, collaborate with other staff members, and direct projects through launch.
    • Analytical, strategic, and big-picture thinker who can understand complex ideas and articulate them clearly and concisely.
    • Proven ability to digest and amplify others’ complex ideas and visions.
    • Experience with entrepreneurship, social innovation, and social enterprise a plus.
    • Entrepreneurial, creative thinker who can identify opportunities to expand the organization’s work by promoting the high-level mission.
    • Can juggle multiple projects and timelines simultaneously
    • Strong writer who has the ability to explain complex themes and ideas in a digestible way, using anecdotes, analogies, stories, etc.
    • Savvy with social media strategies.
    • Self-reliant and can work independently.
    • Versatile and can change direction and be flexible as needed in a fast-paced environment.
    • Productive and can work quickly under pressure.
    • Exceptional communicator who can work across multiple departments and with various staff members, make connections between the work happening across the organization, and ensure that the Executive Office’s voice is consistent.
    • A sense of humility – is comfortable learning and making mistakes and not getting everything right on the first try.
    • Must have an understanding & appreciation of policy, politics & have sound judgement about messages and key audiences.
    • Belief in something larger than yourself.

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.
     

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close
  • Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We are seeking an organized, patient, detail-oriented, and personable individual who enjoys interacting with others to join our team as a Member Services Associate. This position involves extensive in-person, phone and email contact with potential and current members of Freelancers Union, and requires development of expertise in our member programs and offerings, as well as the vendors, technology, and processes that support them.

    Responsibilities include:

    • Handle escalated member issues via phone, email, and in person.
    • Develop and maintain expert understanding of member benefits, including insurance products, discount offerings, events  and more
    • Work with vendors’ customer service teams to identify, investigate, and resolve members issues
    • Track all communications and interaction with members in the appropriate systems
    • Coordinate customer service workflows

    Successful candidates will have completed a Bachelors degree and will demonstrate:

    • Excellent interpersonal and written/verbal communication skills
    • High level of comfort, patience and sensitivity during interactions with people
    • Strong problem-solving skills
    • Strong attention to detail, ability to multi-task, and a creative approach to problem solving
    • Proficiency in the use of MS Office Suite with some knowledge of databases and CRM systems

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close
  • Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We are seeking a talented Senior Graphic Designer to join our staff. The Senior Graphic Designer will play an active role in the concept, design, and execution phases of projects across an array of media. You will work closely with the Executive Office to align on the high level goals and will have great discretion for the day-to-day. Your responsibilities will challenge you to do your best work.

    As a Senior Graphic Designer, you will be responsible for solving problems, owning projects, and proactively managing workload. You should have the ability and desire to be innovative and push creative boundaries. Attention to detail is a must, as well as the ability to work fluidly on brand-focused initiatives across multiple disciplines, including web design, print design, apparel/packaging, environmental design, digital, and video.

    What You’d Have To Do:

    • Design web page layouts and features for the website
    • Design shareable graphics for blog and social media
    • Design email templates and graphics
    • Design event collateral (invites, posters, one-pagers, takeaways, signage, etc.)
    • Design direct-mail print pieces
    • Create presentation graphics

    Experience and skills you need to have:

    • Creative problem-solving skills
    • Strong typographic skills and understanding of grid systems
    • Strong illustration skills
    • Ability to work across mediums, print, digital and web
    • Keen interest and awareness of design and cultural trends
    • Basic familiarity with current front-end code languages
    • Proficient with Adobe Creative Suite, specifically InDesign, Illustrator, Photoshop, After Effects
    • Experience working with multi-functional teams
    • 4-7 years of experience
    • Preferably has had exposure to both client and agency-side work
    • Really want to use your talents to improve the lives of freelancers.

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close
  • The Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen.  We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service.  We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities.  We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We’re seeking a talented Senior Project Manager to work closely with the Executive Director and the Innovations Team. We’re expecting exceptional growth, driven by new ideas and initiatives.  We need someone who is analytical, creative yet technical, and dedicated to delivering project plans and organization. This position requires someone who is collaborative, confident, and eager to move the mission of Freelancers Union forward.  Our new Senior Project Manager will manage early stage projects at the highest level of the organization by taking large, bold ideas and moving them out through the organization with the help of the executive team. This person will be a key player in moving the Executive Director’s vision and agenda.

    We are looking for a Senior Project Manager is does more than track the project schedule. You have a strong sense of urgency, and you proactively track down what is required and get things back on track.  

    What You’d Have To Do:

    • Work with the Executive Director to adapt the implementation approach that best fits the initiative, team, and stakeholders to capture vision and translate vision into concrete implementation plans
    • Development of project plans including strategy definition, resource allocation, timelines and milestones, and contingency planning
    • Work with Executive Office and cross-departmental staff as needed to drive forward projects and execute tasks
    • Operations management including technical and project documentation, contract management and reporting
    • Manage and scope business and technical project efforts
    • Define project deliverables, tasks, and timelines and identify dependencies and resource needs
    • Track project issues and risks, managing resolution and escalation in a timely manner
    • Effectively translate product concepts into user stories and technical requirements and work across teams to assess resource requirements and prioritization for implementation   
    • Provide conceptual phase support to our Executive Office on new ideas and directions, analyzing, researching, reviewing technologies and strategizing
    • Document and track meetings minutes, project deliverables, project roadmaps and schedules, and next steps

    Experience and skills you’d need to have:

    • 7+ years of project management experience with exposure to both technical and business initiatives
    • Experience in social purpose, labor, organizing related organizations or a commitment to them.
    • Experience leading web development projects and initiatives
    • Demonstrated end-to-end project management responsibility from kick-off through roll-out
    • Demonstrated ability to manage projects involving varied stakeholders within timeline, quality, and cost constraints
    • Proven understanding and application of project management methodology and tools
    • Hands-on experience with technical or business analysis
    • Excel at framing project discussions in a way that allows space for the team's creative thinking but also keeps teams on track and projects moving forward. 
    • Experience with start-ups a plus 
    • Ability to adapt the approach that best fits the initiative, team, and stakeholders
    • Ability to effectively speak to across a varied audience of business stakeholders, designers, and engineers

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.
     

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close
  • Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We are seeking talented Software Engineers to build and extend our membership platform and the Freelancers Union website.

    What You’d Have To Do:

    Intermediate to senior level experience developing software in Python
    Comfort developing for the web, including working knowledge of HTTP, caching, sessions, etc.
    Deep knowledge of the Django web framework
    Practical experience with version control systems (especially git)
    Familiarity with the latest JavaScript, HTML, and CSS best practices
    Database design experience using Postgres and MySQL
    Developing in a *NIX environment

    It’d be great if you also had experience with:

    Deploy/release management
    Responsive and “mobile first” web development
    Experience in an Agile development environment

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

    close