About us

Jobs at Freelancers Union

Who we are

Freelancers Union, a national non-profit organization, represents the needs and concerns of today's independent workforce through advocacy, information, and service. We offer health, life, disability, and dental insurance, as well as discounts and other resources, to freelancers, consultants, temps, part-timers, and the self-employed. We're passionate about our mission to improve working life for independent workers – a community representing 30% of the U.S. workforce – and we're the people behind all those insurance ads with the beehive that you see on the subway.

We offer an excellent benefits plan that includes health coverage, dental insurance, a 401k retirement plan, and TransitChecks. Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop.

Our Culture

Beyond our mission, we're also passionate about and proud of the culture and work environment we've created. We believe everyone has an important contribution to make toward achieving our goals, both through collaborative teamwork and independent initiative. The atmosphere here is loose, fun, and friendly.

Current Openings

  • Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We are seeking a Communications Associate to be an integral member of the Communications and Marketing team, providing support to all team members across a variety of areas. The Communications Associate will work on, and provide support for electronic communications, website content, promotional materials, and other projects as they arise. The Associate should be a strategic thinker and a strong writer.

    What You’d Have To Do:

    • Assists with digital and print communications, including drafting and/or editing emails, letters, one-pagers, and other communications materials; managing mailing lists; sending emails; coordinating with the mailing house; and tracking results.
    • Coordinates with operations, member services and executive office teams to think up great campaigns, create a timetable, and get them out the door.
    • Ensures that we’re communicating Freelancers Union’s core value: New Mutualism. We’re bringing together freelancers to build common solutions.
    • Regularly pitches story ideas and creates content for the Freelancers Union blog.
    • Maintains an expert knowledge of Freelancers Union and associated products and operations.
    • Works with the Social Media team to support FU products and services, including the integration of blog content or video content.
    • Develops training materials and talking points for customer service teams.
    • Develops customer satisfaction surveys and other market research tools to help improve services for members.
    • Writes and edits job descriptions and other Human Resources communications. (META.)

     

    Experience and skills you'd need to have: 

    • Exceptional writing and editing skills are a must. You have to love writing online and making content fun, creative, and easy to understand. You have to write like the fun human being that you are.
    • Experience working in mission-driven organizations is helpful. Ability to keep your head above water in a fast-paced, deadline-driven environment with competing priorities.
    • Familiarity with health insurance, financial benefits preferred, but not required.
    • Three to five years prior experience in communications, media, or copywriting.
    • Extensive knowledge of best practices for the web is critical, including digital and social media tools, trends, monitoring and analysis.
    • Experience managing email/distribution lists and using email programs, particularly Mailchimp, Exact Target, and Salesforce.
    • Ability to deal with confidential and sensitive information with tact and discretion.
    • Bachelors Degree in a related field.

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

     

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  • Freelancers Union is leading the movement by pioneering the next phase of labor and organizing in America. The Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. To do that we must effectively engage members and actively have social purpose businesses that makes the whole strategy possible. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities.  We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    What You’d Have To Do:

    • Contribute to the development and realization of Freelancer’s Union vision and strategy by building and maintaining support for the organization through collaborative partnerships and visible leadership.
    • Ability to implement Freelancers Union strategy with understanding and capability to monitor strategy implementation on on-going basis to align with evolving initiatives.
    • Facilitate new business development & generate new revenue opportunities with targeted and strategic outreach to prospective donors.
    • Gather and analyze information and proactively propose ways to share impact back with partners
    • Support Executive Director in drafting presentations, financial data and graphs, meeting materials, proposals, web and print material content, and reports, taking the lead on designated activities  
    • Facilitate various meetings, including scheduling, preparing agendas and meeting materials, maintaining minutes, tracking follow-up, and ensuring completion of next steps; and
    • Assist with tracking progress of assigned projects and creation of Board of Director reports in preparation for Board Meetings.

     

    Experience and skills you’d need to have:

    • Proven track record of building and managing relationships with partners, including, but not limited to donors and sponsors.
    • Bachelor’s degree and at least 3-5 years’ experience in either a marketing, sales/business development, account management/support or grant management/support role in the corporate sector or an international development or corporate foundation/grant management/support role in the non-profit sector
    • Proven ability to handle multiple, complex tasks simultaneously,  and thrive in a fact paced environment 
    • Exceptional organizational, research, information/data gathering, and facilitation skills
    • Attention to detail and capacity to multi-task
    • Ability to work independently and as part of a team
    • Excellent written and verbal skills, a collaborative work style, and an entrepreneurial    spirit
    • Team-oriented with a natural curiosity, a good sense of humor, and a strong work ethic

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

     

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  • Freelancers Union is known for our innovative products, services and technologies to connect the nation’s 53 million independent workers—and the people who work to make it all happen. We’re a national membership organization that promotes the interests of independent workers through advocacy, information, and service. We’re a collaborative, friendly, open-minded, adaptable, and action-oriented group, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and are constantly exploring interesting new ideas.

    We are seeking an organized, patient, detail-oriented, and warm sales associate with experience in employee benefits or health insurance sales industry who enjoys interacting with others to join our team. This position involves extensive in-person, phone and email contact with potential and current members of Freelancers Union, requires development of expertise in our member programs and offerings, as well as developing strategies and managing the training and performance of our vendors sales and benefits team during a busy annual open enrollment period.

    Responsibilities include:

    • Handle escalated member issues via phone, email, and in person.
    • Collaborate with our marketing, communications and outreach staff to successfully cross-sell products to new and existing memberships
    • Maintain strong product and sales knowledge and champion core service values. Provides guidance and training to less experienced staff as well as sales and member service representatives provided by our operating partners.
    • Develop and maintain expert understanding of member benefits, including insurance products, discount offerings, events and more
    • Monitor insurance enrollments, identifying areas to increase retention and opportunities to attract new enrollees
    • Work with vendors’ customer service teams to identify, investigate, and resolve members issues
    • Track all communications and interaction with members in the appropriate systems
    • Coordinate customer service workflows
    • Provides referral and product training to non-licensed employees and others as needed
    • Using project management and coordination skills, develop tactical plans and training materials to ensure our insurance sales operations are effective, prepared, responsive to members and connected to other areas of the organization.

     

    Successful candidates will have completed a Bachelors degree and will demonstrate:

    • Background in operations, insurance, training or sales preferred.
    • Excellent interpersonal and written/verbal communication skills
    • High level of comfort, patience and sensitivity during interactions with people
    • Strong problem-solving skills
    • Strong attention to detail, ability to multi-task, and a creative approach to problem solving
    • Proficiency in the use of MS Office Suite with some knowledge of databases and CRM systems

     

    Like we said, we’re not typical. We think of ourselves as “practical revolutionaries”—people who have extraordinary vision and want to make significant change, but can also put big, lofty ideas into tangible action. We believe strongly in solidarity, both for our staff and for the freelance community. For more information about us and what we do, please visit www.freelancersunion.org.

    To apply: Please email a resume, portfolio or links to work samples, and a thoughtful cover letter with brief salary history to resume@freelancersunion.org.

    Our offices are located in Downtown Brooklyn right by the A, C, F, 4, 5, R, and N subway lines on the Jay Street MetroTech stop. For more information, please visit our website at www.freelancersunion.org.

    Freelancers Union offers a competitive salary and benefits, commensurate with experience and skills. Freelancers Union is an equal opportunity employer.

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  • Freelancers Union is sponsoring new, member-driven, nonprofit health plans in Oregon, New Jersey, and New York.  Independent Worker Services (a subsidiary of Freelancers Union) is looking for passionate, entrepreneurial employees to support these Consumer Operated and Oriented Plans (CO-OPs) and be part of the latest innovation in health care—one that will provide more affordable insurance benefits to thousands of Americans.

    We’re collaborative, friendly, open-minded, adaptable, creative, and action-oriented, and we’re looking for people who share those qualities. We work in a fast-paced and fun environment, and we’re constantly exploring interesting new ideas.

    We are seeking a talented Senior Graphic Designer to join our staff.

    What you’d have to do:

    The Senior Graphic Designer will play an active role in the concept, design, and execution phases of projects across an array of media. Your responsibilities will challenge you to do your best work.

    As a Senior Graphic Designer, you will be responsible for solving problems, owning projects, and proactively managing up to a Creative Director. You should have the ability and desire to be innovative and push creative boundaries. Attention to detail is a must, as well as the ability to work fluidly on brand-focused initiatives across multiple disciplines, including print design, apparel/packaging, environmental design, web, digital, and video.

    Experience and skills you need to have:

    • Creative problem-solving skills
    • Strong typographic skills and understanding of grid systems
    • Ability to work across mediums, print, digital and web
    • Keen interest and awareness of design and cultural trends
    • Understanding of CSS, Javascript, JQuery, and Flash
    • Proficient with Adobe Creative Suite, specifically InDesign, Illustrator, Photoshop, After Effects
    • Experience working with multi-functional teams
    • 4-7 years of experience
    • Preferably has had exposure to both client and agency-side work

    To apply:

    Send a resume and cover letter with salary requirement via email to resume@freelancersunion.org. Resumes sent without a cover letter/salary requirement will not be considered.

    We’re in DUMBO, just one subway stop into Brooklyn on the A, C, and F lines. To learn more about us, go to www.freelancersunion.org. Freelancers Union is an equal opportunity employer.

    Working Today/Freelancers Unions and its entities do not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in its programs, activities or employment practices.

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